Verizonwireless Reviews

Excellent customer service

we were having negative issues with our local verizon store and we called verizon customer care the representative was so helpful kind patient and knowledgeable he answered all our questions and walked us through the process of our issues His name is REYNARD He is an asset to verizon and should be commended for his outstanding service to customers like us

Joe Haarsgaard in the Verizon store on

I would like to thank Gilbert at the Verizon store in Woodbridge VA He went above and beyond the call of duty I had two things I needed to get done I needed to pair my phone with my car Mind you I am not tech savvy and Gilbert came out to the car with me and helped me I also wanted to get a phone for my granddaughter I got the phone free and added her to my plan He also helped me with my watch Gilbert you are the best Thanks again

Great Service

Joe Haarsgaard in the Verizon store on Eastchester Road in High Point NC provided excellent service I had to wait for my company to release my mobile as I retired There were several weeks of planning and communication to wait for and chase the needed transfer info He kept me informed of deals and product availability He was very kind and patient with me as a non-technical customer Great job So thankful for his help and patience Ellen W

VERIZON WIRELESS IN ELYRIA - EXCELLENT SERVICE

I called Verizon wireless today about my service I spoke with Lander he was very knowledgeable and friendly he made everything so easy to understand We have been with Verizon for over 11 years because of their great service and I just wanted to thank Lander for all his help

I am extremely pleased with the help from Verison sales person

I had the BEST experience at the Verizon store in Elyria today and trust me I am one of the toughest customers to please I have been with Verizon for about 8 years now and although calls into Cust Svc have been frustrating at times I made an appt today to go in the store and have them help me set up my new Samsung S22 Ultra and the manger himself spent close to an hour with me making sure all data was transferred showed me some things I didn t even know I could do on my phone etc HIGHLY RECOMMEND THIS LOCATION

Marj is awesome

I am extremely pleased with the help i received from Elijah sales person Verizon in North Smithfield Rhode Island I was locked out of my phone which i never locked and he was able to help me with new purchace and all my pictures data and personal info was all retrieved He was very personable and answered my many questions and he stayed beyond his closing time to assist me i hope he is able to get the kudos he deserves

Wonderful service airway heights

I had a wonderful experience with digital chat Marj is knowledgeable and willing to help understand the process Thank you so much

Great customer service

what a delightful experience i received today when I visited the Verizon store a real personable guy named Zane actually made me feel like there is still costumer service out there he listened to all my requests and questions and helped me understand todays new tech and made me feel comfortable in what I was trying to do i felt comfortable in the purchase I made today Employees like him keep costumers very satisfied

Great customer service

My experience seems to be the exception but I had two really great customer service interactions today Unfortunately I can t remember the name of the gentleman who helped me this morning but he was thoughtful kind and very helpful This afternoon a woman named Kia helped me cancel my service before my move and she was kind funny pleasant and knowledgable I always brace for the worst with customer service but I was very pleasantly surprised