Watchfinder Reviews

Watchfinder & Co. - The Pre-Owned Watch Specialist

watchfinder.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers frequently praise Watchfinder for fast delivery, great service, and effective communication, with many highlighting the efficiency and helpfulness of the sales team. The quality of watches and accurate descriptions are also commonly appreciated. Conversely, recurring complaints focus on expensive pricing, poor after-sales experiences, and issues with delivery and logistics. Some reviews mention inconsistencies such as missing paperwork or incorrect items, though these appear less frequently. Overall, satisfaction is high but tempered by cost and occasional service lapses.

What customers love
  • High product quality
  • Helpful sales team
Common concerns
  • Expensive pricing
  • Missing paperwork
  • Faulty items

Last updated 2 days ago

S

have used WF CO many times to both buy

have used WF CO many times to both buy from and Sell too They are professional to the last
C

I recently ordered a couple of watches

I recently ordered a couple of watches and felt compelled to share my exceptional experience From the moment I placed the order until the watches arrived the service was nothing short of excellent Throughout the process I was consistently kept informed about the status of my order which added a reassuring touch to the entire transaction The watches arrived promptly and were in impeccable condition further attesting to the attention to detail and care taken by the team I want to express my gratitude for the outstanding service provided Thank you for ensuring a seamless and delightful shopping experience I highly recommend this service to anyone seeking not only quality products but also top-notch customer care
D

Excellent service from Watchfinder

Great service and really fast response to questions Very fast delivery A very good experience
J

Process of selling my watch was easy

Process of selling my watch was easy and quick staff were great to deal with And my new watch was sent out promptly as described
C

Great After Service

As a long time customer of Watchfinder I never cease to be impressed with the level of guidance and support offered post sale Well done to Mr Flisher and the team for finding a solution Looking forward to more great experiences in the future
R

Delighted with my purchase

Couldn t be happier with my purchase Delighted with my watch great communication from Richard really happy with price and all round top service Super fast delivery Highly recommend
M

Excellent service

I recently chose a Chanel watch as a birthday surprise for my partner When it arrived I realised the clock face at 38mm might look too big on her wrist I asked to return it within their returns window and with the tag still attached WF kindly sent me a pre paid return envelope and their courier collected the watch I chose a 33mm Chanel J12 watch which I m going to surprise her with this Sunday 3 March Overall excellent service from Watchfinder Thank you
M

Routine Omega Speedmaster 57 service

I required a routine service on my Omega I dropped the watch off at the Bluewater store at the weekend and on the following Tuesday I had confirmation that the watch had arrived at the Service Centre I was kept informed of each stage of the service and I was very happy with the final result Happy to recommend and I will use them in the future
J

Good people to buy a watch

Good people to buy a watch from I have had several and they have always been good to me
M

Great service

I have used Watchfinder many times and have always been more than happy with the results This time was no different speedy delivery and l m very happy with the watch

About Watchfinder

Visit Watchfinder to buy and sell luxury watches. Browse pre-owned watches from Rolex, Omega, Breitling, TAG Heuer, Cartier and more, all available now.

United States

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