Bench Reviews

Online Bookkeeping Services for Small Businesses - Bench Accounting

bench.co
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers appreciate Bench for its seamless bookkeeping experience, fast delivery, great product quality, easy interface, and helpful customer service. Common complaints include expensive pricing, books delivered months behind schedule, inconsistent quality due to high turnover, difficulty canceling, and communication issues. The contrast between praised ease of use and recurring operational delays is frequently noted across reviews.

What customers love
  • Fast delivery
  • Great product quality
  • Easy interface
  • Helpful customer service
  • Seamless experience
Common concerns
  • Expensive pricing
  • Slow processing
  • High turnover
  • Difficult cancellation
  • Books behind schedule

Last updated 2 months ago

H

I have been searching for 6 years to

I have been searching for 6 years to get an accounting bookeeping team to do their job without making me do everything 2 or more times while they did almost nothing They got my books together in time when 2 other acountant firms failed to reply or do their job correctly Glad I found them they saved me from beign late They have a better way to send statements and forms A much fater and easier way Hilary OHare
C

excellent customer experience

The customer service and easy to use interface make Bench such an asset to my business I used to be super stressed out about bookkeeping and now I barely need to think about it because my partners at Bench take care of everything
M

Engaging Bench Accounting was the best decision I made

Engaging Bench Accounting was the best decision I made to get a handle on the books of my small business The folks at Bench are professional courteous and responsive and I am well on my way to timely tax filings and most importantly peace of mind Thank you Bench
T

Luke was amazing

Luke was amazing So glad we chose to go with Bench and we landed Luke He was informative easy to communicate with and all around genuine He met our deadline for filling last years taxes and we are so grateful Will definitely be using Luke for all future business
L

Eva is Great

Very please with their work Eva our book-keeper has been great for keeping everything accounted for Being a small Business owner and having a Book-keeper who keeps everything together is one less thing for the owner to manage I would recommend Bench service to others
S

Really seamless experience

Really seamless experience Bench is the software to go for if you are looking for a completely hands off experience in bookkeeping The team takes great care in ensuring that everything is top notch and accurate I m beyond happy with my experience so far with Bench The customer support team and bookkeeping team are super responsive and usually get back within the same business day unless the request is really complex I would recommend Bench to everyone Love the technology integrations with all major banks so that the bank statements and credit card transactions get imported automatically without needing to manually upload these every month
S

Bench for book keeping and taxes

We have used Bench for book keeping and tax purposes It has been a great service with great customer support while also allowing us to keep our accounting costs down compared to local competitors I would highly recommend Bench
J

Great for the disorganized and busy

I m forever behind with record keeping and financials which makes something like Bench perfect for me Taxes are so much easier now and the process of selling a component of our business even went much smoother than it might have thanks to Bench s great service
D

Life saver

Opened my own medical practice which is overwhelming without considering finances bookeeping I bought quickbooks and tried and was in over my head Bench saved the day They streamline everything and keep me up to date and compliant I tell all my residents who want to open their own practice about bench
A

Bench is great I cannot recommend highly enough

Bench has been a huge asset for my business Bookkeeping took a backseat during the pandemic and Bench has helped me complete not only my current books but 2 years worth of previous bookkeeping as well I love the convenience of the app and being able to schedule a call around my schedule

About Bench

America’s largest cloud-based bookkeeping solution for business owners. Start a free trial today and we’ll do one month of your bookkeeping.

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