Cabotfinancial Reviews

Page not found | Cabot Financial

cabotfinancial.co.uk
3.66
125 reviews
Great Rating
Based on 125 user experiences

Rated 3.66 out of 5 by 125 Happy Customers

47.2%
16%
8.8%
12%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Cabotfinancial for empathetic, patient, and professional customer service across numerous interactions. Advisors such as Josh, Miko, and Alex are frequently highlighted for being kind, understanding, and helpful. Many reviews note the company's supportive approach to debt management and willingness to work flexible arrangements. A minority of negative reviews mention issues with harassment, payment disputes, and website access. The overall sentiment reflects appreciation for the human and reassuring tone of the service.

What customers love
  • Empathetic and patient advisors
  • Professional and reassuring service
  • Helpful debt management support
  • Friendly and understanding tone
Common concerns
  • Harassing call frequency
  • Inconsistent advisor knowledge
  • Aggressive debt collection

Last updated 1 week ago

C

Sam- amazing

have been dealing with the very lovely and kind Sam I had an outstanding debt with an old Credit Card and I am so thankful for all of Sam s help and assistance in getting a payment plan sorted for this amount I was unwell at the time and unable to keep up with my payment and through Sam s health and understanding I have managed to set up a comfortable and affordable payment plan for myself It was a really nice phone call and it felt like I was talking to a friend he didn t make me feel uncomfortable about this old debt that I had I m very thankful to Sam and if you get to speak to him to sort out any problems that you have then you are very lucky He has a credit to the company
M

Doing great

Doing great help me pay less to clear my credit card bill which I couldn t afford to pay all amount Cabot
P

Had a fairly large debt passed to this

Had a fairly large debt passed to this company but the online portal made it very easy to pay off as and when I could instead of large monthly direct debits Staff was always great with no bully boy tactics which actually motivates you to clear the debt as your not feeling pressured or bullied No complaints at all
C

The agent was very understanding

The agent was very understanding and extremely helpful with a friendly attitude There was a bit of difficulty getting through to the correct department on the telephone
M

The man that helped me was very

The man that helped me was very understanding and helpful can t fault him
A

Nothing to be scared about

I spoke to Graham on the phone he was a very kind and understanding individual I opened up about why and how i ended up in debt and he listened and was very accommodating I spoke about my options and i am now actually excited to get my debt paid off rather than anxious and avoidant Speak to them as they are normal people just like you simply trying to help you
M

I was called today by a lovely lady

I was called today by a lovely lady from cabot to setup a payment plan After this business was completed i happened to mention i wasn t working at the moment due to my mental health situation The lady from cabot gave time to listen to my health problem and gave me great reassuring advice and compliments on my progress in getting well again I did not expect to be discussing my mental health with a debt collector However this lady from cabot was fantastic towards me I thank her for her time and wisewords she gave me Thankyou cabot for hiring wonderful employees who know genuinely how to treat there clients
J

Nav was absolutely fantastic she has

Nav was absolutely fantastic she has persevered with my account and called me back today with a settlement figure that I have paid and am over the moon to be debt free at last after years of worry Thank you NavJoanne Sawyer
D

For a debt collector

For a debt collector I found them very understanding They listen to my problems and found a solution that helps us both I d particularly like to give a shout out to Amy who was lovely
C

Excellent customer service

Excellent customer serviceDebt collectors sound as far as I m concerned helpful listen take on board peoples personal circumstances and you don t feel pressured great customer service

About Cabotfinancial

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United States

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