Cabotfinancial Reviews

Page not found | Cabot Financial

cabotfinancial.co.uk
3.66
125 reviews
Great Rating
Based on 125 user experiences

Rated 3.66 out of 5 by 125 Happy Customers

47.2%
16%
8.8%
12%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Cabotfinancial for empathetic, patient, and professional customer service across numerous interactions. Advisors such as Josh, Miko, and Alex are frequently highlighted for being kind, understanding, and helpful. Many reviews note the company's supportive approach to debt management and willingness to work flexible arrangements. A minority of negative reviews mention issues with harassment, payment disputes, and website access. The overall sentiment reflects appreciation for the human and reassuring tone of the service.

What customers love
  • Empathetic and patient advisors
  • Professional and reassuring service
  • Helpful debt management support
  • Friendly and understanding tone
Common concerns
  • Harassing call frequency
  • Inconsistent advisor knowledge
  • Aggressive debt collection

Last updated 1 week ago

A

Impressive talk with kia

I have just finished a phone call with Mark It was an annual review which I had been putting off as I was worried I would be expected to up my payments by a big amount I honestly cannot say how empathetic and understanding Mark was He listened to all my circumstances and managed to remember everything I said and relay it back to me getting it all correct He spoke to me about how there was no pressure and how I could control if my payments went up or down at anytime I felt so reassured and relaxed Someone like Mark is the sort of person that would give me confidence to contact a debt recovery company rather than put it off in the future I really hope he is recognised for how well he does his job and the positive effect he has on the customers he speaks to He has a lovely nature about him that you can hear just in his voice Thank you Mark
M

Really Good Service

Sabina was the person handling my call - not only was she absolutely lovely she explained everything really well helped with my account and managed to calm me down Stunning way to handle a customer
L

Helped by a lovely operator called Alex B

I was speaking to a lovely man called Alex B he listened to my concerns about money and life and the difficulties facing an older person as myself with debt problems etc What a wonderful person to deal with
O

Really great service

I spoke to Mohammed who was fantastic at going through my situation and suggesting multiple different options for me I had wanted to settle the debt completely but with his input I realised I was better off increasing my monthly payment amount It was very important to him that the solution we agreed wouldn t impact me in any bad way This is the last of my bad debts that I built up about ten years ago after getting ill that I m paying off and if you re reading this and sticking your head in the sand as I did for years please just call them You ll feel better just for taking the initiative and making the call and they really don t bite Many thanks Mohammed
A

Fantastic customer service

I spoke to a customer service rep today who was above average professional empathetic and helpful He questioned without being pushy had lots of patience when he had to repeat something and overall made me feel like he genuinely wanted to help me Many thanks AJ
C

Very kind honest working staff that

Very kind honest working staff that helped me set up a payment plan Empathetic and understanding of my financial situation Just wanted to thank Charmaine for her help today Just wanted to say this company is not all about making you feel anxious and worried about debt but resolving your situation effectively Again Charmaine had good knowledge of her job role which gave me clarity Exceptional service by a great member of staff Thankyou again Kind Regards
P

I spoke with Abby earlier today and she

I spoke with Abby earlier today and she sorted out my accounts also did reviewshe was so helpful and friendly I mixed up my email accounts called back to amend email and spoke to Miriam who was equally as friendly and Helpful Thank you both
A

Phone conversation

Phoned up expecting the worst Fabulous lady didn t get her name So kind so understanding Made me feel so much better and with a way forward out of this hell Thank you
D

Satnam was amazing thank you so much

Satnam was amazing thank you so much for your help
D

Firstly

Firstly I don t believe any of these so called 5 star reviews Such a bad company put information on my credit report in a wrong name admitted they cocked up and paid me compensation and it s still on there That s how useless and thick they are

About Cabotfinancial

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United States

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