Cabotfinancial Reviews

Page not found | Cabot Financial

cabotfinancial.co.uk
3.66
125 reviews
Great Rating
Based on 125 user experiences

Rated 3.66 out of 5 by 125 Happy Customers

47.2%
16%
8.8%
12%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Cabotfinancial for empathetic, patient, and professional customer service across numerous interactions. Advisors such as Josh, Miko, and Alex are frequently highlighted for being kind, understanding, and helpful. Many reviews note the company's supportive approach to debt management and willingness to work flexible arrangements. A minority of negative reviews mention issues with harassment, payment disputes, and website access. The overall sentiment reflects appreciation for the human and reassuring tone of the service.

What customers love
  • Empathetic and patient advisors
  • Professional and reassuring service
  • Helpful debt management support
  • Friendly and understanding tone
Common concerns
  • Harassing call frequency
  • Inconsistent advisor knowledge
  • Aggressive debt collection

Last updated 1 week ago

K

A nice lady named Nav really took the

A nice lady named Nav really took the time to hear out my issue and to have it properly recorded I felt safe and secured and most importantly heard Excellent customer service
J

I appreciate how human I was made to

I appreciate how human I was made to feel I was listened to and understood The gentleman I spoke to was very polite well spoken I m glad I answered the phone and felt like a weight had been lifted off my shoulders
M

Give them a Chance Its not all doom and gloom

Being in debt can be a scary thing and receiving a call from a debt collector even worse However my experience with Nav from Cabot has been nothing but exceptional She listened understood amd empathised with my situation Putting my account on hold allowing me time to sort out my finance She took the time to explain how everything worked and set up an affordable plan for me that works a treat Thank you Nav You are a gem and thanks for listening amd understanding my situation You were very professional and understanding and I truly appreciate you A
G

Friendly understanding

Today I phoned Cabot Financial to sort out my debts a customer agent called Karen answered I felt at ease as her friendly professional telephone skills was important to me as I m under a lot of stress she explained everything to me and now I can move forward an affordable payment plan can start Karen s customer service is more than a 100 per cent
S

Leo was so understanding and supported

Leo was so understanding and supported me to get things on track Was kind and respected my requests Relieved and good to know things have evolved in how to work with client Thank you
B

Excellent company to have in your life

Excellent company to have in your life They help out in anyway they can They go above beyond Cabot are always friendly very professional throughout They ve never been rude or misunderstanding
J

Great customer service

The person on the phone had amazing customer service made the whole process smoother
J

Great customer service and support

Great customer service and support really helped me to manage my debt and become debt free Thank you
S

Cabot Customer Service Joshua

My account was passed on to another agency with excellent customer service When learned it was coming back to Cabot I wasn t sure I would receive the same The short answer is Yes I have received the same level of support and guidance
C

Great customer service and great

Great customer service and great employees They helped me out greatly Even when my wages weren t stable they were patient professional and supportive You couldn t ask for a better experience when your in debt

About Cabotfinancial

Page not found | Cabot Financial

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business