Cabotfinancial Reviews

Page not found | Cabot Financial

cabotfinancial.co.uk
3.66
125 reviews
Great Rating
Based on 125 user experiences

Rated 3.66 out of 5 by 125 Happy Customers

47.2%
16%
8.8%
12%
16%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers consistently praise Cabotfinancial for empathetic, patient, and professional customer service across numerous interactions. Advisors such as Josh, Miko, and Alex are frequently highlighted for being kind, understanding, and helpful. Many reviews note the company's supportive approach to debt management and willingness to work flexible arrangements. A minority of negative reviews mention issues with harassment, payment disputes, and website access. The overall sentiment reflects appreciation for the human and reassuring tone of the service.

What customers love
  • Empathetic and patient advisors
  • Professional and reassuring service
  • Helpful debt management support
  • Friendly and understanding tone
Common concerns
  • Harassing call frequency
  • Inconsistent advisor knowledge
  • Aggressive debt collection

Last updated 1 week ago

K

Shout out to Steve Cooper

I was very impressed with the agent I spoke to with regards to my outstanding debt issues I believe if you are honest and speak openly about your debts then the people at Cabot are sympathetic to your difficulties Over the years when I have spoken to Cabot I have always been impressed with helpful attitude I would recommend Cabot to anyone who enquired about them Thankyou for your help and understanding
S

No problem with Cabot Financial at all

I spoke to Steve Cooper this morning at Cabot What a breath of fresh air to speak to someone who genuinely cares about the customer I want to give a big shout out to him He made a very difficult conversation very easy and was very accommodating to my mental health needs We need more customer advisors like Steve
R

I hope I ve got the right name but

No problem with Cabot Financial at all very understanding people who answer the phone hear many bad things about them which is rubbish Look if ya borrow money ya have to pay it back no freebies sick of folk wanting something for nothing
I

Nicole Scott has literally been an

I hope I ve got the right name but Shane did an amazing job at making me feel that it was a safe phone call trustworthy company and he didn t make me feel overwhelmed He listened I felt heard and he was really helpful at finding the best possible solution Thanks for being amazing at your job
D

I am writing to express my appreciation

Nicole Scott has literally been an angel sent from heaven She has been the only person so far who has been patient kind and understanding out of all the people I ve dealt with so far As I ve been battling a sickness for months now and cannot physically go to work Nicole has made my life so so much easier to manage in terms of what I can manage financially until I get back on my feet Thank you so much Nicole You are an absolute star
M

Customer Service Yan

I am writing to express my appreciation for the exceptional customer service provided by Jake this evening His professionalism attentiveness and willingness to go above and beyond left a lasting impression on me It s not often that you come across someone who genuinely takes pride in their work and ensures customers feel valued Jake is a true asset to the company and his efforts deserve recognition Thank you for fostering such a high standard of service I look forward to speaking to Jake again after 6 months as I promised him
H

Rebecca was amazing

The customer service was great I spoke to this woman called Yan and she explained everything to me very well She was very friendly and respectful I was able to go ahead with the plan because of her
T

I contacted Cabot Financial on Monday

Rebecca was amazing I had been so scared to answer the telephone She listened to me when I explained my personal circumstances and was very empathetic She made me realise that it was in my best interest to engage with Cabot finacial so we could work together to resolve the outstanding debt without pushing me to agree to something that was not sustainable
S

Thanks Leo

I contacted Cabot Financial on Monday the 28th October spoke to a young lady called Megan She understood the situation had the huge responsibility for taking a payment from me Throughout the phone call Megan was very pleasent calm very respectful from the beginning of the phone call to the end of the phone call Megan actually gets 10 STARS from me for the way that she handled the call Megan was very professional in the way that she conducted herself
S

Amazing Conversation With Mark

Leo was incredibly helpful and empathetic to my situation which made the process easier and had very informative answers to every question as well as valuable suggestions

About Cabotfinancial

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United States

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