Coffeeitalia Reviews

Espresso Machines and Coffee Grinders | Caffè Italia

coffeeitalia.co.uk
3.64
134 reviews
Great Rating
Based on 134 user experiences

Rated 3.64 out of 5 by 134 Happy Customers

44.8%
14.9%
14.9%
10.4%
14.9%
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AI Review Summary Based on 134 reviews

Coffeeitalia receives consistently high ratings for product quality, fast delivery, and attentive customer service. Many customers praise the wide selection, competitive pricing, and responsive support, with numerous reports of quick resolution to issues. However, a recurring theme is inconsistent communication, with several reviews noting slow or inadequate updates during order processing and delivery. Some customers also experience delays, wrong shipments, or defective units, leading to frustration despite otherwise positive experiences.

What customers love
  • Great product quality
  • Great prices
  • Wide selection
Common concerns
  • Defective products
  • Wrong shipments

Last updated 1 month ago

M

Absolutely Happy

I ve recently purchased my first manual coffee machine and a grinder from Caff Italia A personal thank you to Matteo for guiding me to the best choice for myself answering my questions including during the weekend helping me to setup the grinder Delivery packaging overall service - outstanding So that I highly recommend them
C

MAHLK NIG E65S GBW Espresso grinder

I just received the grinder in perfect condition boxes were sealed and properly packaged with extra padding The grinder is really one of the best I have ever used in my life and I concider myself lucky to obtain one since its in great demand all over the world I would like to thank Mrs Barbara and Mr Matteo for being so polite to reply fast enough my mails regarding my inquiries about the delivery day They also did all their best to deliver the product since it was on shortage and hard to be delivered on time
C

mahlk nig e65s gbw MINI HOPPER

After receiving my mahlk nig e65s gbw Last month from Caff Italia I got today a UPS email informing that my mini hopper is on the way inside time schedule of delivery I want to thank Mr matteo again for helping me out to find this part
E

Great service and price

Thank you very much for your great service When I ordered the gelato machine which by the way is amazing I was very worried about having a slow delivery and extra costs due to recent frictions at UK customs I could not be more wrong - the delivery was very fast and punctual and allowed me to make delicious gelato in time for Easter A nice bonus is that you gave me the best price I could find on the internet I think I saved almost 100
T

Super Service Provider

This is the 2nd time I ve used Caff Italia to buy a Gaggia Brera My first Brera lasted 7yrs and the intention is to get it repaired keep it at my holiday home Anyway Caff Italia offer excellent value for money are excellent to deal with I had my new Gaggia within 5 day delivered to Ireland no less The service is very good they responded immediately to an email inquiries about repairs and purchasing
D

Fantastic company to deal with

Fantastic company to deal with Marco made a fantastic job advising for the correct Gaggia mahine We absolutely love this machine In fact I m having a cappuccino right now the whole family uses it Thank you so much
J

After a year of failed repairs for our

After a year of failed repairs for our old Expobar machine I watched various online reviews and decided on a Rancilio Silvia Pro I found that the X upgrade was for sale on the UK Caffe Italia site at a good price and I have been delighted with the service The communication from the company was good and polite and the machine arrived from Italy well packaged tracked and just as ordered in five days including a weekend It s a great machine and so good to be drinking tasty coffee again I wish that I had done this months ago
R

Great new coffee machine from Caffe Italia

Received great new coffee machine from Caffe Italia Process great with great service delivery and support Very much appreciated When I need a new grinder I know who I ll turn to
O

The Bellezza Inizio R is a beautiful

The Bellezza Inizio R is a beautiful expresso machine I purchased for my home It gives me great pleasure to make good coffee for my wife my family and my friends I surely can reccommend the service at Coffeeitalia and my friend Matteo Brgds Oddur Ingason
F

Coffeeitalia es Best Shop

I became a customer I m from Portugal - Porto I made the purchase on 06 1 23 and it arrived on 06 9 23 Very well packaged and delivered by FedEx Coffeeitalia es were always available and answered all my questions I love my Profitec Pro 500 Thank you Coffeeitalia es

About Coffeeitalia

Caffè Italia offers a premium range of espresso machines and coffee grinders for your best coffee. Discover our great selection.

United States

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Frequently Asked Questions

Coffeeitalia offers a range of coffee machines including Bean to Cup, Lever, and Semi-Automatic machines.

The store features brands such as Gaggia, Mahlkönig, Izzo, Mazzer, and many others.

New customers can get a 5% discount on orders over £500 using the code FIRSTORDER5UK.

Yes, newsletter subscribers can receive a £20 coupon on orders over £500.

Coffeeitalia accepts all major payment methods via credit card, PayPal, Amazon Pay, and bank transfer.

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About Coffeeitalia

Coffeeitalia: Premium Coffee Machines and Grinders

Coffeeitalia.co.uk, trading as Caffè Italia, is an online retailer specializing in premium coffee machines and coffee grinders. The store offers a curated selection of equipment designed for coffee enthusiasts who seek café-quality results at home. The website’s core mission is to help customers “obtain the perfect grind for your espresso machines” and enjoy their favourite coffee in their own home.

Product Range and Categories

The store’s inventory is organized into clear categories, including Machines, Grinders, Sets, Accessories, Coffee, Bar, Kitchen, and Ice Cream Makers. Within the Machines section, customers can filter by type, with options such as Bean to Cup, Lever, and Semi-Automatic machines. The catalog features well-known brands including Gaggia, Mahlkönig, Izzo, Mazzer, and many others, catering to both domestic and professional needs.

Featured and New Products

Coffeeitalia highlights a range of featured products, combining performance and quality. Notable items include the Gaggia Anima Prestige, Gaggia Velasca Prestige, Gaggia Cadorna Prestige Over Ice, and Gaggia Magenta Milk. The store also lists new arrivals, such as the Gaggia Classic GT, Gaggia Classic Pro E24 Classic Blue, Mahlkönig E64 WS GbW, and Izzo Alex PID Inox, often accompanied by promotional pricing.

Customer Benefits and Services

The platform provides several customer-focused benefits, including exclusive offers like a 5% discount for new customers using code FIRSTORDER5UK on orders over £500, and a £20 coupon for newsletter subscribers on orders over £500. The site emphasizes secure payments through SSL protocol, fast and reliable delivery, and a 24-month product warranty. Additional support includes a returns and warranty portal, technical assistance, and a dedicated hotline available Monday to Friday.

Additional Resources

Beyond hardware, Coffeeitalia offers coffee accessories, fresh coffee beans, pre-ground coffee, decaf options, and ice cream makers. The blog section supplies informative content on coffee topics, such as the history of YouTube and technical explanations like “What is PID in an espresso machine?” This combination of equipment, educational resources, and customer service positions Coffeeitalia as a comprehensive destination for premium coffee preparation.