Coffeeitalia Reviews

Great Customer Service

I bought a Victoria Arduino Eagle One Prima coffee machine from Caffe Italia last year It is an excellent machine and I have been super-happy with it A week ago it developed a fault so I called Caffe Italia the problem was quickly identified and a spare part was sent by Fedex from Italy along with clear instructions on how to fit it The machine is now back in action and working perfectly Great customer service and highly recommended

Great range great price great service

Recently bought the Gaggia Brera in Silver with 150 off I wanted a good looking bean to cup machine that didn t need a qualified barista to operate Countless reviews led me to the Brera I knew it was relatively straight forward to use the only real niggle people mentioned was that it could be tricky to adjust the grinding setting so I was prepared for that Once I d settled on the make model I was after the best price CafeItalia had it Purchase was super easy my confirmation email however didn t have any tracking info on it I got speedy friendly response to my email looking for details sure enough the machine arrived to Ireland in just 5 days incl a bank holiday weekend I had paid extra for express shipping 25 They even included a complimentary bag of their beans Great experience delighted with the machine

Positive experience

I was legitimately mindful about possible shipping issues based on some of these reviews but honestly my experience can t be faulted After a couple of days I received an estimated shipping date and tracking information And the item Rancillio Silvia Pro X was delivered on the date stated Super well packaged and on its own pallet

My Anita QuickMill stoped working

My Anita QuickMill stoped working I sent a video to Giulio and by listening the audio he told me that the problem was the water pump I disassembled the machine to reach the pump sent a photo of the characteristics on the label After a short period I received the pump in home replaced the defective one and started pouring espressos right away

Very happy with the email service

Very happy with the email service provided by answering my question regarding what s included Delivery was well packaged and undamaged Oh course the equipment is top notch and a pleasure to have in my kitchen Upgraded from an automatic Jura to the Electra lever S1 and couldn t be happier with the product Great product great service by cafe Italian

My Rancilio coffee machine and grinder

My Rancilio coffee machine and grinder arrived a few days ago and I ve been enjoying terrific espresso ever since Cafe Italia were easy to deal with and kept me updated as the package was moved via FedEx I also liked the bundle option and 2 discount for bank transfer payment A great experience

Just made my first Espresso with My

Just made my first Espresso with My Vibiemme Domobar coffee machine Thanks Marco for the amazing advice this unit is way better than my expectations The complementary coffee was really appreciated My wife is planning a party tomorrow with all her friends You made a family happy thank you to all the staff of Caff Italia for your professional service and support

Quick

Quick I ordered my Gaggia Classic Pro online on Sunday morning and it arrived in Barcelona from Milan on Thursday morning No extra costs for shipping Well packaged Correspondence was also quick when I asked about the status of the of my order on Tuesday I had a reply within an hour The machine what can I say A classic Italian beauty with superb espresso and great steaming power

Europiccola

Caff Italia were fantastic in shipping my La Pavoni europiccola super fast and kept me up to date on its progress I would 100 recommend and no doubt i ll be ordering from them again I m loving the machine and really enjoying learning about espresso as well as perfecting my technique It s not a machine for someone without knowlage or an interest in learning about expresso because its tricky to master but when you get it right it s a great shot

2023 Gaggia Classic EVO from Caff Italia

In 2016 I bought a 2015 Gaggia Classic from Caff Italia It needed to retire after six years of daily use The choice of a new 2023 Gaggia Classic Pro EVO from Caff Italia was a no brainer The order was easily created online Delivery was quick with updates from FedEx as it travelled to me arriving two days earlier than originally scheduled including some excellent Gaggia 100 Arabica espresso coffee beansI am delighted with the 2023 model as it is a familiar evolution of the previous model with detail improvements e g the power now times out if left on There are also some unseen improvements but none detract from the excellent design upon which this evolved machine is based I highly recommend the 2023 Gaggia Classic EVO for serious coffee people as well as the dedicated helpful and friendly people at Caff Italia who made it all happen