Coffeeitalia Reviews

Espresso Machines and Coffee Grinders | Caffè Italia

3.64
134 reviews
Great Rating
Based on 134 user experiences
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A

Great buying experience with Caffe Italia Ireland

Matteo from Caffe Italia did a great job supplying an original new Elektra Microcasa Leva Bottomless Filter with Brass Wood finish that was impossible to get anywhere else The service and communication with Matteo were very good
D

Great responsiveness and remote support

Great responsiveness and remote support by Matteo de Stefani in Sydney Australia Saved a lot driving time and service Well done Matteo I much appreciate it Thanks - Delf
E

Had a problem with a purchase which was

Had a problem with a purchase which was faulty they offered to replace the item and said I could keep the faulty one received in a very short time thank you
R

I had a good experience buying a VBM

I had a good experience buying a VBM here I received a track-and-trace and received the order within a week in very good state The seller Matteo also responded very quick and helpful on my question regarding the product I recommend Caff Italia as a trustworthy seller of good quality coffee machines and good service
J

Great customer service

When I put in a complaint about my new machine there was nothing wrong with it I just wasn t used to the setup the team were most helpful and most gracious when it became obvious the mistake was mine Thank you
S

Great customer service

Just bought a new espresso machine my second from Caffe Italia Matteo was great answering questions and ensuring prompt shipping
P

We love our new Elektra espresso

We love our new Elektra espresso machine Matteo De Stefani at Caff Italia was super responsive when I had a few questions along the way The delivery was prompt and the machine was well packed to ensure that it did not get damaged And the coffee is delicious Grazie molto
M

Excellent customer service from Caffe

Excellent customer service from Caffe Italia I bought a bean-to-cup machine from them a couple of years ago they provided excellent advice on choosing the most appropriate model for my needs which resulted in me being very happy with my final choice a Gaggia Magenta Prestige More recently I have been looking to upgrade my machine once again Caffe Italia thank you Matteo have gone out of their way to provide tailored advice on selecting the most suitable machine This advice is much appreciated as high-end bean-to-cup coffee machines represent a substantial investment
J

Prompt sound advice

Had some issues with my 3 month old coffee machines output Received prompt responses and sound advice Thank you so muchJ
A

Great products and great support

Great support I bought a coffee grinder 2 years ago and it stopped working all of a sudden The team supported me from remote and helped me fix the grinder that works perfectly now It took less than an hour end-to-end Thank you
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