Flooringking Reviews

Flooring King | Buy Flooring Online | Best Price Online

3.58
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers frequently praise Flooringking for easy ordering, excellent customer service, competitive pricing, and fast delivery. Many reviews highlight helpful staff, good product quality, and reliable communication. However, numerous complaints focus on delivery issues, including late or missed deliveries, damaged goods, poor handling by third-party drivers, and inconvenient return policies. Overall, satisfaction is high when deliveries go smoothly, but recurring logistical problems lead to significant frustration.

What customers love
  • Easy ordering process
  • Excellent customer service
  • Competitive pricing
  • Fast delivery
  • Helpful staff
Common concerns
  • Delivery issues
  • Damaged goods
  • Late delivery
  • Expensive return fees
  • Poor communication

Last updated 3 days ago

A

competitive pricing on Quickstep

Great company with the best pricing I could find on the quickstep floor I purchased I also found it easy to reach them by phone and advisor was very polite and helpful Floor arrived on time as expected and delivery tracking notifications were great Overall very pleased with my purchase
C

Great product

Great product Looks lovely was easy to lay and saved us a bundle on a quote from a local supplier Delivered on time with great communication
C

Good were delivered on time as

Good were delivered on time as requestedThe driver was very helpful
G

Well pleased

Never used before but we re a good price for flooring with delivery included Great communication and delivery would certainly recommend
S

Thank you flooringking

Thank you flooringking I needed delivery before the 22nd and Karl ensured the warehouse did whatever they could to ensure delivery was as expected with Xmas looming Flooring laid in time for Xmas and the quality of the floor is brilliant I m so happy my Christmas Day went to plan
P

Helpful and prompt customer service

We ordered from Floor King as the Quick Step flooring we wanted was very reasonably priced Initially they sent the wrong flooring Their customer service team were very helpful and rectified the problem quickly by arranging immediate dispatch of the correct product We would definitely buy from them again
T

Delighted

Easy to order delivered on time and delighted with the product The new Quick-step floor is superb
T

The Flooring King

The Flooring King price was competitive and delivery was well organised
H

Supplied flooring others couldn t I recommend

Ordered our Quickstep flooring from another company who said they had stock then got an email to say they couldn t get stock until 2 months time Cancelled and reordered with flooring king who advised stock levels let me choose delivery date for the following week and sent a message with delivery time All delivered as expected I would recommended
A

Excellent service

Excellent service provide samples so we could match decide on which colours Delivery was great very polite and professional
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