AI Review Summary
Based on 139 reviews
Customers frequently praise Flooringking for easy ordering, excellent customer service, competitive pricing, and fast delivery. Many reviews highlight helpful staff, good product quality, and reliable communication. However, numerous complaints focus on delivery issues, including late or missed deliveries, damaged goods, poor handling by third-party drivers, and inconvenient return policies. Overall, satisfaction is high when deliveries go smoothly, but recurring logistical problems lead to significant frustration.
What customers love
- Easy ordering process
- Excellent customer service
- Competitive pricing
- Fast delivery
- Helpful staff
Common concerns
- Delivery issues
- Damaged goods
- Late delivery
- Expensive return fees
- Poor communication
Last updated 3 days ago
M
mark bannister
ordered on line simples good products at a very reasonable price and good customer service will use again for any flooring needs also laminate came day ealy thanks guys
J
Jonathan Smith
Quick delivery
Quick delivery arrived on time all as described no problems
P
Paul D
Really easy to order online
Really easy to order online Great price with big discount Communication including storm related delay to delivery was excellent Items arrived as expected on time
A
Anonymous
FANTASTIC COMPANY
Customer service Fantastic They got my flooring delivered fast and I would not hesitate to use them if you are thinking They also gave great advise before hand too I m thrilled Thanks Flooringking Special thanks to Carl Anthony and the team Regards Lesley
S
Shah Ali
The product and delivery was absolutely
The product and delivery was absolutely great Will certainly use Flooring King again
J
John
Easy to order and to choose what colour
Easy to order and to choose what colour you require delivery was late but Karl was really helpful and it got resolved Price was great too
M
Mr Brown
New Flooring needed
I ordered samples and they were delivered quickly I placed an order on Friday and delivery was for the following Tuesday Floor laid on Thursday and looking great Easy ordering quick delivery great product and good prices
L
Leweli
Highly recommend
Great experience using this company for the first time Even though they were already cheaper than all their competitors they then discounted the overall price by a further 5 for being a Bluelight card holder We were able to choose our own delivery date - and scheduled it for within a few days of ordering It arrived exactly when it was due - and we we were kept updated throughout Unfortunately a few packs of the flooring were damaged on arrival but after a quick phone call and no hassle what so ever the replacements were shipped for next day delivery Really can t fault them and will definitely use again
B
Brian Taylor
Good price
Good price good comms perfect delivery and very well packaged
A
AYDN LOFFMAN
Efficient and very helpful
Efficient and very helpful One bottle was missing made a very quick call and resolved instantly came next day
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