Refundprotect Reviews

Refundable Bookings, Ancillaries & Salary Protection | Protect Group

3.53
135 reviews
Great Rating
Based on 135 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

Platform Issues

At first it didn t recognize my Commonwealth Bank account or my full name in its entirety but without notifying me the reasons it just wouldn t take me anywhere when I clicked submit I perused the Terms and Conditions again and I was given a new email link where I was able to proceed and submit my request I also used a different bank account the one I paid the ticket with - this time it processed But I think there is a bug in the system
D

Fairly painless process for a refund

Fairly painless process for a refund A family member passed away of my friend who could not go to the event There was a provision to upload the death certificate but not mandatory Seems like over reach to me
J

The service is good

The service is good just make sure you have the documentation to back up your claims
S

Was great just a couple of glitches

Was great just a couple of glitches might have been to unstable internet at the moment
K

Had a little difficulty lodging refund on phone-fine on PC

Had a little difficulty lodging refund on my phone but once I moved to laptop it worked quickly and easily
V

Super quick and great service

Had a really nice experience during refund of my game tickets The form was simple where the refund was approve with seconds and money received straight away Really happy with the service
S

Easy to complete an application

Thank you for making this refund process straight forward and easy to use
T

So glad I paid for refundable tickets

So glad I paid for refundable tickets easy process very happy
A

AI must be making things so easy

The questions were really easy to answer and in a great format and I was extremely surprised that the refund was automatically approved You must be using AI software and it really made the whole experience so easy
R

Online form

Online form Approved quickly Did have to use Google Chrome instead of Safari though

About Refundprotect

Welcome to Protect Group. We're the world leader in refundable bookings, ancillary products, and offer salary protection in the UK. Find out more!

United States

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