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Gigsberg Reviews

Live Event Tickets Marketplace - Gigsberg - Gigsberg

gigsberg.com
3.55
143 reviews
Great Rating
Based on 143 user experiences

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Rated 3.55 out of 5 by 143 customers

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AI Review Summary Based on 143 reviews

Customer reviews for Gigsberg show a mixed experience with strong praise for customer service and successful ticket delivery, but recurring complaints about high prices, delayed ticket delivery, and in some cases fraudulent or invalid tickets. Many users highlight quick responses and smooth processes, while others report significant stress due to late or missing tickets and poor refund handling.

What customers love
  • Excellent customer service
  • Fast response time
  • Smooth ticket transfer
  • User-friendly website
  • Ticket guarantee
Common concerns
  • Overpriced tickets
  • Delayed delivery
  • Fraudulent tickets
  • Poor refund policy
  • Limited seat selection

Last updated 3 months ago

C

Perfect Customer Service

Better than expected We booked first time tickets with GIGSBERG and had a perfect customer experience Questions have been answered within hours during weekend long before the event Right before the event we got informed about details without asking Really perfect Thanks Rio from Fulfillment Team We will come back to you
M

Really happy to recommend Gigsberg

Buying tickets to a concert can be stressful when it should actually be fun IMO Then there s the nagging doubt will they ever arrive Have I been ripped off I ve used these guys a few times and they ve been excellent Clear communication from a human not an automated bot prompt replies and reassurance that they have your back Thank you I m off to enjoy the show
R

Everything went smoothly

Everything went smoothly received the tickets to the event the day before only cause ticketmaster did not release them earlier Gigsberg kept me informed and made sure I ve received them successfully
J

Brilliant experience

Brilliant experience Got my tickets few days before gig After support and communication brilliant will use again
R

Good caring and best customer service

Good caring and best customer serviceI really appreciate your work and services
D

I ve bought the ticket by mistake and

I ve bought the ticket by mistake and they only refund if the ticket don t come through however in the end I needed it and the ticket arrived a day in advance the day of the concert after purchase it the previous day - it all went smooth and hosts at the concert also placed a red carpet for my arrival Thank You
M

Great quick purchase

Great quick purchase gigsberg keep me updated all way through my purchase and made sure I had received my tickets
E

Great team and great website Une quipe et un site web au top

Support team attentive to buyers questions quick to reassure and find solutions to problems Especially when buying concert tickets at the last minute especially abroad Excellent website and top team Equipe support l coute des interrogations des acheteurs rapide pour rassurer et trouver les solutions aux probl mes Surtout lorsque l on s y prend la derni re minute pour acheter des places de concert notamment l tranger Excellent site et quipe au top
G

I had never heard of Gigsberg before

I had never heard of Gigsberg before I put in search for tickets fir Matt Rife and this site came up for someone selling tickets so started procedure to buy and Gigsberg came up with tickets which I then bought It was easy to do and then got tickets transferred by ticketmaster Initial problem email address for both sites must be same but got tickets in time as show was following night
A

Very helpful team and on time get my

Very helpful team and on time get my ticket I really appreciate thanks a lot

About Gigsberg

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.

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