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Gigsberg Reviews

Live Event Tickets Marketplace - Gigsberg - Gigsberg

3.55
143 reviews
Great Rating
Based on 143 user experiences

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AI Review Summary Based on 143 reviews

Customer reviews for Gigsberg show a mixed experience with strong praise for customer service and successful ticket delivery, but recurring complaints about high prices, delayed ticket delivery, and in some cases fraudulent or invalid tickets. Many users highlight quick responses and smooth processes, while others report significant stress due to late or missing tickets and poor refund handling.

What customers love
  • Excellent customer service
  • Fast response time
  • Smooth ticket transfer
  • User-friendly website
  • Ticket guarantee
Common concerns
  • Overpriced tickets
  • Delayed delivery
  • Fraudulent tickets
  • Poor refund policy
  • Limited seat selection

Last updated 3 months ago

B

A terrible experience

A terrible experience my ticket for Madonna s show came with the wrong date I asked for it to be corrected okay One day before the show in Milan they sent an email saying they could send the ticket on the same day The detail is that I live two hours away from Milan It s been tough I don t recommend it unless you enjoy going through stress and anxietyEdit I will post again when I receive or if I receive the ticket EDIT 2 I received my tickets at 4 00 PM which was 4 hours before the show Due to the stress caused I rate it with 2 stars
E

BILLETS livr s la derni re minute

J AI COMMAND 2 BILLETS POUR LE CONCERT ANDREA BOCELLI LAJATICO TEATRO DEL SILENZIO LE 11 JUIN 2024 MON PAIEMENT DE 3 505 - DONT ENV 600 - POUR LES FRAIS DE DOSSIER C EST NORME A SUIVI LE 12 JUIN 2024 LA CONFIRMATION D ORDRE ET SON NUM RO M EST PARVENUE LE 13 JUIN PUIS SILENCE TOTAL ET PAS DE BILLETS EN VUE D S LE 10 JUILLET TOUJOURS PAS DE BILLETS T L CHARGER NOUS AVONS TENT D ATTEINDRE LE VENDEUR PAR DE MULTIPLES COUPS DE T L ET COURRIELS MATIN MIDI ET SOIR NOUS PARTIONS EN ITALIE LE VENDREDI 12 LE CONCERT AVAIT LIEU LE LUNDI 15 LE TEATRO DEL SILENZIO NOUS A INFORM QUE LA SOCI T GIGSBERG N TAIT PAS UN REVENDEUR OFFICIEL POUR CET V NEMENT CE QUI NOUS A MIS MA COMPAGNE ET MOI DANS UN STRESS INCROYABLE PAYER AUSSI CHER POUR VENTUELLEMENT NE PAS OBTENIR DE BILLETS TAIT CHOSE INCONCEVABLE IL EST SUPPOSER QUE LE VENDEUR ACH TE LES BILLETS EN VENTE OFFICIELLE LE PLUS TARD POSSIBLE AU RABAIS DANS LE BUT D AUGMENTER SON PROFIT UNE AUSSI MAUVAISE EXP RIENCE PLUS JAMAIS A IL FAUT DES NERFS D ACIER ET UNE PATIENCE DE PLATINE ------------------------------------------------------------I ORDERED AND PAID FOR 2 TICKETS FOR THE ANDREA BOCELLI CONCERT IN LAJATICO TEATRO DEL SILENZIO ON 11 JUNE MY PAYMENT OF 3 505 INCLUDING APPROX 600 FOR ADMINISTRATION COSTS THAT S A HUGE AMOUNT FOLLOWED ON 12 JUNE 2024 THE ORDER CONFIRMATION AND NUMBER ARRIVED ON 13 JUNE THEN TOTAL SILENCE AND NO TICKETS IN SIGHT FROM 10 JULY ON STILL NO TICKETS TO DOWNLOAD WE TRIED TO REACH THE SELLER BY MULTIPLE PHONE CALLS AND EMAILS MORNING NOON AND NIGHT WE WERE LEAVING FOR ITALY ON FRIDAY 12 JULY AND THE CONCERT WAS ON MONDAY 15 JULY THE TEATRO DEL SILENZIO INFORMED US THAT GIGSBERG WAS NOT AN OFFICIAL DEALER FOR THIS EVENT THIS PUT MY PARTNER AND I UNDER INCREDIBLE STRESS PAYING SUCH A HIGH PRICE AND POSSIBLY NOT GETTING ANY TICKETS WAS INCONCEIVABLE PRESUMABLY THE SELLER BUYS THE TICKETS ON OFFICIAL SALE AS LATE AS POSSIBLE AT A DISCOUNT PRICE IN ORDER TO INCREASE HIS PROFIT SUCH A BAD EXPERIENCE NEVER AGAIN YOU NEED NERVES OF STEEL PLATINUM PATIENCE
E

I bought a ticket for The Weeknd

I bought a ticket for The Weeknd concert in Prague wich will be on August 6th but I m really scared because I still haven t recieved my ticket I was informed by e-mail that this is to be expected and that I will recieve the ticket relatively late but it is so disturbing I m also afraid that the seller is a fraud and the ticket will be fake because I have read such a comment here I m afraid that I won t go to my dream concert
S

One of the worst ticket order experiences I ve had

Bought 3 tickets for almost 1000 three months before the show and got finally got my tickets a week before the event by emailing their customer support non-stop Their policy is questionable and very stressing I won t recommend using their website and will not buy from them again
L

Delivery times dreadful

Bought our tickets last November and only due to the amazing efforts of the Limerick UPS office have them in my hand as we left for the airport they were due to be delivered later this evening in Ireland and the concert is in Germany tomorrow Not good enough stress took any joy out of last few days before trip4 days later just got a reply from Gigsbeg saying that they were glad we received the tickets I think they have missed the point completely
N

they have no limitation on what

they have no limitation on what resellers are charging for tickets so you may end up paying 4 times the price of the face value for your ticket my partner got me tickets that were face value of 33 90 and was charged over 120 for each of the tickets there should be some kind of limitation on how much they can be resold for because this is just daylight robbery we were unsure if we were ever going to get the tickets but 24 hours before the event tomorrow they have arrived wouldn t recommend as the resale prices they agree to post are ridiculous and i have found online better tickets closer to the stage at half the price paid i d avoid using this site if you are a buyer if i was you
K

Coldplay tickets

We have booked 2 e-tickets for the Coldplay concert in Lyon for June 2024 and the tickets were never sent to us yet We are ready to book the flight tickets and the accommodation however we feel uncertain We have contacted their customer support team and they said they will send them closer to the concert day however this is very weird since other companies are sending them directly Anybody else experienced something similar or is there anybody who can advice me further
S

A terrible experience

Thank you so much I ended up going to a Taylor Swift concert Be careful they are dodgy I paid 536 euros for a ticket with unrestricted view But when it was about to start I was informed that I needed to change to another location I told them I wanted the location I originally chose or a refund They didn t make it clear what I should do After I kept asking they gave me a ticket but when I arrived I found out that I had been deceived and it was a ticket with a limited view But I still have to pay the same price
W

Go to ticketmaster direct

Although the ticket transfer was all smooth I had been ripped off for the price of the tickets This company made about 80 from what the tickets were being sold on ticket master I wanted to change my seats as the ones I had were so poor ticket master advised to go back to gigsberg but they weren t helpful at all They pure ripped me off the seats that I paid for which spoilt my whole experience I will never use a 3rd party website ever again First and last time
P

I received 2 tickets for a concert this

I received 2 tickets for a concert this coming Sunday The value of the ticket was just 28 euro ticket and I paid 180 euro for 2 tickets Where did the rest of the money go Anxious to see whether we will get in

About Gigsberg

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.

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