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Gigsberg Reviews

Live Event Tickets Marketplace - Gigsberg - Gigsberg

gigsberg.com
3.55
143 reviews
Great Rating
Based on 143 user experiences

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Rated 3.55 out of 5 by 143 customers

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AI Review Summary Based on 143 reviews

Customer reviews for Gigsberg show a mixed experience with strong praise for customer service and successful ticket delivery, but recurring complaints about high prices, delayed ticket delivery, and in some cases fraudulent or invalid tickets. Many users highlight quick responses and smooth processes, while others report significant stress due to late or missing tickets and poor refund handling.

What customers love
  • Excellent customer service
  • Fast response time
  • Smooth ticket transfer
  • User-friendly website
  • Ticket guarantee
Common concerns
  • Overpriced tickets
  • Delayed delivery
  • Fraudulent tickets
  • Poor refund policy
  • Limited seat selection

Last updated 3 months ago

W

My tickets wasn t sorted for the gig in

My tickets wasn t sorted for the gig in a few days but it was there mission to make sure I had them for the gig 5 stars
E

Outstanding service I am amazed how

Outstanding service I am amazed how efficient quick and helpful it was All the five stars to David
T

Efficient service

Booked a long way in advance Got several confirmation update emails which was very reassuring Efficient system on app for tickets through 2 months before event Eddie very helpful at supporting how to use the appHuge thanks Gigsberg
A

This is my first time that I m using

This is my first time that I m using Gigsberg and its great experience they send tickets on time and if something wrong with them they always trying to help I recomened to you to buy your tickets through them they will not disappoint you
M

Excellent customer service and support

Excellent customer service and support regarding the transfer of tickets as first time within less than half an hour and then within minutes despite saying 24 hours Naturally you worry it s not a scam a few moments after you have clicked Buy However I had seen all the positive reviews like this one I was happy to trust them and they came good You pay but it s a great service for gigs that are sold out Will not hesitate to use Gigsberg again Cool
S

Easy and hassle free

I purchased Richard Ashcroft tickets and the whole process has been hassle free and I have been kept in the loop I will definitely be using this website again for future purchases
P

Bought sold out concert tickets

Bought tickets which I was unable to buy when released Received tickets in plenty of time before the concert they were perfect seats and we had a great night Although the ticket price was 3 x the face value it was worth it as it was a once in a lifetime opportunity to see the band perform live David Gilmour Royal Albert hall
S

Oliver from the Assistance Service saved my concert tickets

I was experiencing crazy problems with accessing my tickets for a concert abroad and Oliver spent a good hour and 1 2 trying EVERYTHING to help me going above and beyond He was patient kind and resilient even if I was getting frustrated He finally understood how to fix the problem and came up with a solution Now I have my tickets Thank you Oliver best assistance experience in my life
S

They re very very helpful and efficient

They re very very helpful and efficient It was so reassuring to know that they were there no matter what and no matter the hour
G

Tickets were d livered on time and very

Tickets were d livered on time and very easy to download with a digital version I will reuse it for next reservation for sure

About Gigsberg

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.

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