Onerent Reviews

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onerent.co

3.68

124 reviews

Great Rating

Based on 124 user experiences

AI Review Summary Based on 124 reviews

Reviews show consistently positive experiences with customer service, responsiveness, and professionalism, though some note disorganization and mixed maintenance performance. A minority of reviews report poor experiences with communication, delays, and administrative issues. Overall, satisfaction is high with strong follow-through on repairs and helpful representatives.

What customers love

Professional team
Responsive maintenance
Easy rent payments

Common concerns

Mixed maintenance quality
Administrative issues
Long wait times

Last updated 1 month ago

Nathanial Bower

2 years ago

They answered all my questions

Their customer service is on top of the line and made sure I knew everything about my home rent plans and always answered all of my millions of questions

Jingo Abellera

2 years ago

From the beginning of reporting the

From the beginning of reporting the issue to the appointment coordinating with the service tech and scheduling the time for repair was very well-handled by Karl Thank you for always informing me of the progress and following up until the concern is closed One happy customer here

Taj Thomas

2 years ago

Joseph is amazing

Joseph helped amazingly in sourcing apartments was very responsive in helping meet my needs for an apartment

Erwin Keenan

2 years ago

Satisfied with their service

Very happy with the service and professional advice from viewing at my target selling price In-between they are more than helpful enough to advise me on issues that I am not familiar with I recommend them with their standard pricing and professional service

Pooja Avhad

2 years ago

Excellent service

Ariane was great at understanding the situation and following up with me and the building as much as needed to get the issues fixed I am very satisfied with Ariane s customer support service

Arjun

2 years ago

Onerent is awesome

I had an awesome experience working with the Onerent team from the moment I signed up them all the way to the day of the move out I highly recommend Onerent to all of my contacts

customer

2 years ago

All Onerent Representatives are kind

All Onerent Representatives are kind attentive and results oriented Sometimes they send less than stellor contractors for maintenance or some that are not licensed however this last time they sent a licensed electirction who took care of things quickly and efficiently

KIMARK

2 years ago

Rea was fabulous

Rea was fabulous Previous experiences with Onerent for maintenance issues were not always taken care of in a timely manner but they have really gotten better in the last year

customer

2 years ago

The OneRent lease extension renewal

The OneRent lease extension renewal process was a breeze Details were confirmed with the property owner within 24 hours and the lease extension was signed via DocuSign shortly thereafter Super easy process which I appreciate during these crazy times

customer

2 years ago

OneRent Team

OneRent TeamHas been exceptional on every front with our property management Their responsiveness to all our enquiries has been one of the biggest plus points

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Onerent Reviews

Rated 3.68 out of 5 by 124 Happy Customers

They answered all my questions

From the beginning of reporting the

Joseph is amazing

Satisfied with their service

Excellent service

Onerent is awesome

All Onerent Representatives are kind

Rea was fabulous

The OneRent lease extension renewal

OneRent Team

About Onerent

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