Barratthomes Reviews

New Homes For Sale | Quality Home Builders | Barratt Homes

barratthomes.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Across the reviews, customers frequently praise the helpfulness, knowledge, and friendliness of Barratt Homes' staff, as well as the overall service and quality of the homes. Many also report positive experiences with smooth reservations and good aftercare. Conversely, a recurring theme is poor build quality, with numerous snagging issues, defects, and substandard workmanship. There are also consistent complaints about delays in possession, poor communication between departments, and issues with post-exchange support. Some negative experiences involve misleading sales practices and long delays for repairs.

What customers love
  • Helpful staff
  • Excellent service
  • Knowledgeable team
  • Good aftercare
  • Smooth reservation
Common concerns
  • Poor build quality
  • Snagging issues
  • Expensive pricing
  • Delays in possession
  • Misleading sales

Last updated 1 month ago

K

Great service

Great service knowledgeable and friendly sales team I would highly recommend
S

Highly recommend

I had an exceptional experience with the developer during the process of purchasing my house Kelly in particular was incredibly helpful every step of the way providing valuable guidance and support Additionally Matt and Nigel the site managers were extremely kind and efficient in resolving any issues with the house post-purchase Matt in particular stood out for his continuous communication and friendly demeanor ensuring a smooth and enjoyable experience Overall I highly recommend this developer for their exceptional service and professionalism
C

Team are great

Team are great Lauren at Morpeth is brilliant and great customer service Thanks so far
Y

Excellent aftercare

We had Keith come and sort out our kitchen ceiling Keith is friendly polite and very professional he does a really good job and always cleans up afterwards leaving the room spotless
J

Efficient sales team

I thought Heather who dealt with myself and my partner was more than helpful and tried to give us as much as she could all the things I require to make the house work for me A very efficient friendly and professional lady
A

Mitchell Tuzzeo 5 star

Me and my wife recently move in to our new house which started off awful Mitchell Tuzzeo at Bertone Gardens is a huge credit to your organisation and goes the extra mile Really helped make our dream little house feel like a a proper house to come back to Completely changed what was a hard emotional sale with endless problem become a dream Really lucky to have him as our after sales contact Can t fault his efforts and always tries to help fix things quickly with nothing being an issue If you have him your in safe hands
C

First time buyers dream

Simple Personalised and Amazing Stephanie looking after wintringham has taken away all the worry that a first time buyer has No question they can t answer thank you so much
D

Great Service - So far

We ve just reserved our new home with Barratt and so far the service has been great Louise at the Ceres Rise development has been incredibly helpful and has made the process effortless
D

A beautiful experience

We ve had a beautiful experience so far with Lynne being the most supportive and pleasant sales person we ve met in a while I m also very impressed with the attention to details and the quality of their homes
A

Aston Grange

Hayley Hassan and Simon have all been very helpful at each stage of the process From viewing houses paying the deposit exchange completion to moving in communications have been prompt and clear The team could not have been nicer or more helpful

About Barratthomes

Barratt Homes have new build homes for sale across the UK. Search for a new property or discover more about our special offers & low deposit schemes.

United States

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