A
ash TAW
Safe secure but recently hacked communications but no one affected shows how strong they are Not heard of cryptos stolen no one can use your crypto if the secure device is not connected and passkey logged in But they don t show what network is used when transferring cryptos so I guessed the native network for each currency and luckily it worked but I still don t feel comfortable about it also the cardano it is not clear where to put the second memo tag with the address Also the screen of model T is not very responsive worries after time might not respond to my sweaty big fingers
M
Mr Boyes
I never received the product I ordered
I never received the product I ordered many weeks ago However Trezor now inform me they are dealing with the situation and apologise for the delay
F
Fernando Casa as
On Android I don t see the Solana
On Android I don t see the Solana balance there are digital assets that I have in my portfolio that I would like to move to my wallet that are not in the app In order to see the balance of my portfolio on my desktop I have to connect the hardware etc etc
D
Derek
Good support
Good support in sorting junk mail and phishing attempts
F
Fantom
Trezor better than Ledger
I like the interface and the software is good but I can t put my theta or Tfuel on my Trezor Other than that I like my wallet so far Also I have big fingers and sometimes I hit the wrong digit but that s not a big deal Excellent product so far
All is good
All is good but time passed from 1st question till last is too much Almost one month took my question About 1 week I waited for replay each time On my mind some times your clients need a urgent help and there is no options
J
Jacqueline E
Response was good but took over 24hrs
Response was good but took over 24hrs Trezor need a live chat function - Crypto is a minefield for many and people need help quickly The response was great and resolved my issue but it s frustrating not to be able to get help faster
G
gorge
Address Issues
For some reasons the address that I entered was not complete when it got received by the parcel carier So I had a delay and miscommunications due to that simple error of either letting me proceed with the purchase or Trezor forgot to transmit part of my address
K
Karel
Sincere effort problem solved
I had a problem using the Trezor Suite web app Trezor tried to reproduce my specific problem following my instructions but that didn t work They nonetheless suggested a possible solution Eventually that worked
J
Joselito
Delivery problem
I don t know if the problem was with trezor io or USPS as the USPS site showed that the product was delivered but I didn t receive it I talked to the chatbot and did a ticker support and also did the same with USPS a couple days after I received the product
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