Reviews
3.54
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
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Mrwhite
N/A
7 months ago
an Extremely Satisfied Moroccan Guy
an Extremely Satisfied Moroccan Guy Here I would highly Recommend this hardware I never had any issues with it Great support with good timing feedback if you are looking for a hardware Trezor is your best choice
NotPracticingLaw info
N/A
7 months ago
Best support I ve had since 2002
First and foremost support is one of the best support I ve used in 21 years They convinced me to use a single passphrase for account instead of trying to remember a password or a pin And that process was faster for set up and easier to use a 6 worded password which I can memorize easier and even change easier And since I went from Metamask vault to offline mode I had to do as reset of the T1 and that went smooth also And using more than one vault is simple for this old man
JG
N/A
7 months ago
Trezor transition to a newer version of Trezor
I asked for help from Trezor support staff to help me transition from my old Trezor one model to my new Trezor T model The information was provided quickly and I used the information to successfully complete the transition
Stephen Vincelli
N/A
7 months ago
Support got back to me quickly on an
Support got back to me quickly on an important issue Impressive However even more impressive was the fact that I had multiple questions and the rep on the other side got back to me personally rather than me having to open another ticket Loved that
KETTY KAmerica D
N/A
7 months ago
Great Company and ships good
Great Company and ships good Only fall back is customer service page should be easier to find if you want to track something Otherwise great and trustworthy and only company where all things trezor should be purchased
Jonathan
N/A
7 months ago
Excellent advice following a concerning Youtube video
After watching a Youtube video from someone who was dismayed to find that an ethereum 0 credit had been sent to him warning that his account was compromised and with an invitation to send his holdings to some or other scammer for safekeeping he then warned other Trezor users of this apparent security breach I emailed Trezor and got a swift reply advising me that they re aware of this development and that customers won t be at any risk provided that they don t respond The problem originates from ethereum which is not controlled by Trezor As on previous occasions Trezor has always given me quick and satisfactory advice
Saverio Angiulli
N/A
7 months ago
Really good to have a Trezor
Really good to have a Trezor I m holding 70 of my total finances on my Trezor better then having software wallets Had expirience with Binance Coinbase Kukoin etc But my Trezor is my favorite waiting for them to launch a new device i m upgrading instantly
Byron Wright
N/A
7 months ago
Recover Lost ETH
Trezor Support helped me recover my ETH 6 months ago I tried to send ETH to my Model T Trezor through the Polygon network to save fees I found out with Trezor you need to send your ETH to the native ETH address that you have on your Trezor platform ie ETH Outgoing to ETH on Trezor Instead i sent it through the Polygon address to save feels I thought the ETH was gone until i asked the agent Ondra if it was recoverable 5 months later The agent gave me a great script on how to recover my ETH using the MetaMask wallet which i already had set up with my Trezor With help i was able to recover my ETH and is now safely in my Trezor ETH wallet It was not a lot of ETH but at my old age this was a great find for me ETH I can leave my Grandkids Trezor support has always been great at keeping cases open until the customer is satisfied that the task is completed They will not leave you alone in this fledging world of Crypto Thank you
Sal DiMattei
N/A
7 months ago
Best Hardware Wallet
Quikest support from any wallet cold or hot Thorough and solution friendly
Stephanie
N/A
7 months ago
Trezor is an excellent wallet with
Trezor is an excellent wallet with excellent customer service They have always responded to my questions quickly and with very easy to understand steps to take to resolve issues They have been very helpful and kind when I get stuck on something Their wallet is very easy to use And I love being able to do transactions within the wallet with partnership exchanges That feature has made it all so convenient and taken some of the anxiety out of performing tasks for someone like me who is not really that into technology and a senior with more limited computer knowledge
The safest cold storage wallets for crypt security and financial independence. Easily use, store, and protect Bitcoins.
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