Powertoolsuk Reviews

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powertoolsuk.co.uk
3.51
131 reviews
Great Rating
Based on 131 user experiences

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Rated 3.51 out of 5 by 131 Happy Customers

41.2%
13.7%
15.3%
14.5%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 131 reviews

Customers report fast delivery, good product quality, and excellent service, including competitive pricing and helpful staff. However, issues include expensive or unexpected delivery fees, poor packaging, and instances of receiving wrong or damaged items. Some negative experiences stem from delayed deliveries, out-of-stock orders, and inadequate aftersales support. Overall, the service is generally positive but marred by occasional logistical and fulfillment problems.

What customers love
  • Great product quality
  • Helpful customer service
  • Competitive pricing
  • Easy ordering process
Common concerns
  • Poor packaging
  • Wrong item sent
  • Delayed deliveries
  • Out of stock items

Last updated 2 months ago

J

Poor aftersales

Good pre-sales service and a quick delivery but the aftersales has been poor so far - my machine was received with a faulty part and it has not been addressed or replaced
F

Hi has anyone used the katsu 120cm tile

Hi has anyone used the katsu 120cm tile cutter The one thing I m looking to find out is when calibrating this tile cutter do you just hand tighten the 8 bolts where the bearings are or are they to be tightened up hard with hex key provided
T

The order went through fine but the

The order went through fine but the delivery was a let down
C

2 days from purchase to delivery

Very good service Delivered fast and efficient Very good on price
B

DeWalt item ordered and delivered within 2 days

Good price speedy delivery and reasonable carriage chage What s not to like
C

Great price and delivery was excellent

2 days from purchase to delivery and great communication throughout couldn t ask for more than that
S

Good price

No initial advice on delivery only a message to say it wouldn t be happening But next message did advise date and time and this was adhered to Price was the best one offered and ordering was easy
M

very good services but the packing is

Good price fast dispatch perfect item as described experience totally ruined by parcel force incompetent delivery service Can t fault power tools UK directly thumbs up
G

The delivery arrived quickly but not

very good services but the packing is very poor
S

Very good

The delivery arrived quickly but not only to me at the post office because the courier did not want to deliver to me he wrote with no one was there cctv did not register anything without hope courier company Parcelforce

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