Powertoolsuk Reviews

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powertoolsuk.co.uk
3.51
131 reviews
Great Rating
Based on 131 user experiences

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Rated 3.51 out of 5 by 131 Happy Customers

41.2%
13.7%
15.3%
14.5%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 131 reviews

Customers report fast delivery, good product quality, and excellent service, including competitive pricing and helpful staff. However, issues include expensive or unexpected delivery fees, poor packaging, and instances of receiving wrong or damaged items. Some negative experiences stem from delayed deliveries, out-of-stock orders, and inadequate aftersales support. Overall, the service is generally positive but marred by occasional logistical and fulfillment problems.

What customers love
  • Great product quality
  • Helpful customer service
  • Competitive pricing
  • Easy ordering process
Common concerns
  • Poor packaging
  • Wrong item sent
  • Delayed deliveries
  • Out of stock items

Last updated 2 months ago

L

Item ordered item delivered

Ordered a saw on Tuesday arrived on the Friday As advertised this item was 4 day delivery
A

I have been purchasing from

I have been purchasing from Powertoolsuk for quite a few years now and I have never had any issues at all After reading some of the reviews below i can only say there are some strange people out there who should not be allowed near a drill let alone a keyboardAll of my purchases have gone through quickly and smoothly and I will continue to use this company going forward
B

Great

Great Always fast delivery
M

Clarke Garage purchase tech problem quickly resolved

Bought a Clarke Garage which arrived remarkably quickly a year ago 2021 I noticed that part was starting to fail in 2022 and contacted Powertools uk via email Within a few hours a replacement was promised While I would rather be able to deal via a call as it seems a bit impersonal to deal Only via email I m still inclined to award 5 stars
G

Excellent service

Ordered as was an unbeatable price on what we were looking for Arrived within a couple of days much quicker than expected Excellent service cannot fault Thankyou
C

Good prices prompt delivery

Excellent cyber Monday deal on a Dewalt circular saw Considering they must have been rushed off their feet at one of the busiest times of the year the delivery came in good time Was a little apprehensive about ordering from them based on some of these reviews but needn t have worried What I will say is if you need the tool next day this isn t the place to go to but if you re happy to wait then go for it Will definitely use again Cheers
M

Very reasonably priced Bosch Drill

Very reasonably priced Bosch Drill Kept me updated on delivery Very happy
W

Highly recommend best prices

Highly recommend best prices around Will buy more many thanks
J

Helpful

Excellent service cannot fault powertoolsuk Delivery item were spot on Spoke to customer service they advised what was twin pack was best for my project
F

Fantastic service

Fantastic service Called before to check they were in stock and received the products within 2 days of ordering Would use again and highly recommend Dave Black was very helpful with any questions I had

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