Reviews
3.67
5-star
46.88%
4-star
15.63%
3-star
10.94%
2-star
10.94%
1-star
15.63%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Ahmed
N/A
4 months ago
My experience was satisfactory
I bought the insurance on amazon for chromebook as add on for 2 years When I had an accident with it which was about a year and a bit I phoned them few questions were asked and my claim was approved instantly I was paid in 5 days as I was informed I would definitely use again and I do recommend
Terry Sutton
N/A
4 months ago
Very fast
Absolutely surprised how quick the repair was Excellent information about the return from UPS as well
Rebecca Spencer
N/A
4 months ago
Quick helpful and efficient
Staff were plesent clear and helpful over the phone Very direct everything was arranged and discussed during a phone call that lasted less than 15min The phone arrived the next day even though it was a Saturday
aman jit
N/A
4 months ago
I am one of happy customer
I am one of happy customer My daughter s phone broken that they replaced it with refurbished one under the scheme I purchased at time of buying I love the overall smooth and quick service
customer
N/A
4 months ago
Insurance with three phone broken twice
Insurance with three phone broken twice no problem with insurance company both time they send good phones thanks square trade
Kirsty Greenfield
N/A
4 months ago
Friendly helpful staff
Friendly helpful staff great replacement phone in days of making of claim Paid less than the handset for excess Highly recommended
BabyGirl
N/A
4 months ago
Horrible company
Horrible company Was told I would receive a payment for my lost airpods nearly 3 weeks ago Have not received anything I am very disappointed Called them up today they said I would have to wait 3-5 days to receive the money That s a month now Yeah right Do not pay for this insurance it s horrible This company should be shut down for good
Christine Few
N/A
4 months ago
Phone repair claim
Wasnt quite sure what I was doing but easy to claim easy to send off phone back within 2 days Cant complain about that Just charging it back up so wont know for sure if its all ok but switching it on is more than I could do and I can now do that Very satisfied
Lauren
N/A
4 months ago
Claimed on my insurance at 9am by 2pm
Claimed on my insurance at 9am by 2pm they had delivered my new phone what great service so fast easy and amazing thanks guys
Cristian-Mirel
N/A
4 months ago
Agents did great job and they pick up
Agents did great job and they pick up quickly max 2 3 min not half an hour like others companies do definitely satisfied