


Based on authentic user experiences
Susan
6727 reviews
N/A
1 year ago
I had to cancel my flights with Turkish
I had to cancel my flights with Turkish Airlines due to travel restrictions Their actions and refund of monies have been immediate unlike other Airlines I am having to chase for the same holiday Totally exemplary and a model of great service - easy website clear communication on customer service Total recommendation and well done in these turbulent times
Maris Kalnins
6727 reviews
N/A
1 year ago
TA customer service helped me when the travel agency ignored me
Bought a ticket from an agency that is completely uncontactable and unresponsive Flight cancelled due Covid-19 pandemic restrictions Myka from the Turkish Airlines ticketing office in Philippines however proved that customer care of Turkish Airlines is top notch She quickly assisted me to make necessary reservation amendments so I can make the trip when the restrictions are gone Very satisfied
Ilkay Gundogan
6727 reviews
N/A
1 year ago
I had to cancel my flights with Turkish Airlines
I had to cancel my flights with Turkish Airlines due to travel restrictions Their actions and refund of monies have been immediate unlike other Airlines I am having to chase for the same holiday Totally exemplary and a model of great service - easy website clear communication on customer service Total recommendation and well done in these turbulent times
barisdnmz
6727 reviews
N/A
1 year ago
Good Airline company
To be honest between the airlines they are doing really good job comparing the others Especially the way much better than budget airlines Pay little more and don t start your journey with headache Whenever I fly with them had no issue at all Services are good pilots are doing good job foods are delicious Seat sizes are good
Daniel Ferguson
6727 reviews
N/A
1 year ago
I didn t in the end fly with Turkish
I didn t in the end fly with Turkish because of restrictions but they refunded me very quickly and efficiently Margarida Lisbon Airport was very professional Thank you and I hope I get to travel with you another time These companies will only survive if they give great customer service Daniel Ferguson
Olivera
6727 reviews
N/A
1 year ago
Amazing experience with a lost booking
Amazing experience with a lost booking they helped immediately and fixed the problem The booking was messed up with Hotwire and the flights through Turkish Airways were fixed via the airline since Hotwire doesn t know what it s doing
Barb L
6727 reviews
N/A
1 year ago
I highly recommend traveling with
I highly recommend traveling with Turkish Airlines I flew direct from Miami to Istanbul then on to Sofia with my mother-in-law who needed inflight oxygen and wheelchair transfers Turkish Airlines provided everything without delay or difficulty All of the Turkish Airline employees were extremely helpful from check-in in flight to exiting the airport I am so grateful for this airline s help and attention making the trip hassle and stress free
Tim
6727 reviews
N/A
1 year ago
Excellent flight
Travelled with Turkish Airlines recently and have to say I was very impressed The staff were lovely the seats on the plane were extremely comfortable plenty of films and tv programmes to choose from and the food was delicious I would definitely travel using Turkish Airlines again
Saf
6727 reviews
N/A
1 year ago
Turkish airlines
We used turkish airlines in 2019 for 3x adults from manchester to istanbul return It was a good flight service although kind of expensive The flight arrived 1 hour late at the destination during one of the travelling But that can happen to any flight as we have used other flight companies and they have arrived at destination late too The food and drink on the flight was nice The flight also had free headphones films music and tv channels watching which was good
Sara
6727 reviews
N/A
1 year ago
I highly recommend this Airlines
I highly recommend this Airlines I will always use Turkish airlines whenver possible There customer service are great We had a problem with a dodgy travel agency called FLIGHTCATCHERS and they were very kind to resolve our issue to a very satisfactory level They issued us a full refund although the whole matter was dealled with that travel agency This is like the 3rd time Turkish Airlines resolve our flight issues They might not be the best but they are difenetly getting better and learning from lessons